Privacy Policy

Last updated: November 13, 2026

This policy explains what information Orlando Sliding Pros (“we”, “us”) collects when you use this website, how we use it, and the choices you have. If you have a question about it, call us at (407) 863-6713 or email office@orlandoslidingpros.com.

Information we collect

Information you send us. When you use our Request an Estimate form, we collect the details you enter:

• your name and phone number
• your email address, if you choose to give it
• your city or ZIP code
• the service you need and your description of the problem
• a photo of the problem, if you choose to upload one

Information you give us by phone. If you call us, we may note your name, number and details of the job so we can help you.

Technical information. To protect the form from spam and abuse, we briefly use a scrambled (hashed) version of your IP address to limit repeated submissions. Like most websites, our hosting provider may also keep standard server logs, such as IP addresses, browser type and the pages requested, for security and to keep the site running.

How we use your information

We use the information you send us to:

• respond to your request and contact you about it
• give you an estimate and arrange repair work
• keep a record of requests and jobs for our business
• keep the website secure and prevent spam

We do not sell your personal information, and we do not use the information you send through the form for advertising.

Photos you upload

Photos you attach to an estimate request are stored on our website server and used only to understand and quote for your repair. They are not linked or shown anywhere on the website. Please avoid including people or other personal details in your photos.

Cookies

This website uses only the cookies it needs to work, such as cookies that keep our own staff signed in to manage the site. If we add analytics or other tools that use cookies in the future, we will update this policy.

Who we share information with

We share your information only when needed to provide our service or when the law requires it, for example with:

• our website hosting provider, which stores the website and form submissions
• our email provider, if we receive notifications of new requests by email
• authorities, if we are required to by law

How long we keep information

We keep estimate requests and job records for as long as we need them to respond to you, provide our service and keep business records. You can ask us to delete your information at any time, and we will do so unless we need to keep it for legal or business record reasons.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To make a request, call us at (407) 863-6713 or email office@orlandoslidingpros.com.

Security

We take reasonable steps to protect the information you send us. Form submissions are stored privately and can only be viewed by authorized staff. No website or method of storage is completely secure, but we work to keep your information safe.

Children

This website is intended for adults arranging home or property repairs. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

Orlando Sliding Pros
Phone: (407) 863-6713
Email: office@orlandoslidingpros.com
Open 7 days a week, 7:00 AM – 9:00 PM